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I’m curious how small businesses fight back against untrue online attacks. Is there a place for them to post their innocence?

Is what they said ‘untrue’ or are you upset because of the criticism. a good artist always appreciate good criticism.
However. If they writings are impacting on your business in a negative way, and misrepresent your business, then take them to the cleaners. But be careful, as there may be perceptions involved.
If you are in the food trade, then this sort of thing is part of the territory, but if you are in manufacturing , or other types then you have some re coarse.
You have not given enough detail to give a really accurate answer.

There is a bad review on Snippits Hair studio, need to get it off, from Stacy?

if its a bad review you probably shouldn’t get it off because it might speak a lot about your business, and maybe you should learn from the complaint. Also costumers need to know the truth instead of wasting time and money on bad business.

If this question make sense to you, it is not software you need. It is a basic understanding of what skip tracing and repossession are. Repossession is retrieving ASSETS. Skip tracing is finding PEOPLE.

My job is to cold call homes and businesses to qualify leads and drum up interest in solar energy systems, an admittedly terrible way to promote an extremely useful and legitimate product. I’m used to getting blown off by people, happens all the time, but for some reason one garden store manager or owner really pissed me off the way he acted on the phone.

Still fuming about it, I wrote a review on Google saying that their customer service sucks and that no one should ever go there, and it’s the only review on Google about this place. Anyone unfamiliar with the place would now be influenced by my fake review.

On one hand, I feel guilty about doing this since the guy didn’t actually do anything wrong, he was probably busy running his business and feeding his family. On the other hand, he was a complete prick with no professional courtesy toward a fellow businessman simply trying to forward him some information about a product that could help his company immensely.

Am I just overthinking this or did I do something legitimately wrong?

HAHAHA at the "forgiveness" tree. That was really cute :] but I don’t know what the guy said to you on the phone so I can’t say if you were in the wrong or not.

I reviewed a doctor and part of my review was negative. Others had also written negative reviews. Now, all of the negative comments are gone, leaving two positive comments from an intern and the doctor’s assistant. This is not an accurate reflection. How are these allowed to be deleted? If that’s the case, I will never use the Yahoo! comments again!!

You posted advertising on this site (a.k.a. "spam") and is against the Community Guidelines. Other users reported your comments and were deleted as a result. This can result in the suspension of your Answers account in no time flat.

I wrote of a library: "book stock small and outdated, computers run slow…Librarian kept myself and another customer with young child waiting in queue while she gossiped at desk. She knew we had been waiting for some time, but didn’t hurry to serve us…

Month later I got an email by who I presume was the librarian telling me she sent my comments to the police. It’s been three months and no police contacted me.

Can I be sued for a review like this?

Despite previous comments I want you to understand that you can be sued for just about anything…in a CIVIL court. That doesn’t mean that they’d win, it doesn’t mean it’d even go very far in a court of law, but it does mean that you’d have to pay for a lawyer to work through the process.

This tactic is actually used, quite commonly, by the Church of Scientology in an attempt to silence detractors.

That said, don’t worry about it in this matter. The librarian is a civil employee. She can’t privately sue regarding a city matter. She’d have to kick it up the chain, getting approval from a number of sources, before they even considered taking action. And a city cannot afford either the liability or bad press brought forth by an idiotic lawsuit of this nature.

Hi,
I have started my own business from home, I sell products that help people become healthier and for those who need to lose weight, it does that as well. There are many products to look at.
Now Im not sure as to what kind of healthcare you are looking at but I suggest looking at this great opportunity that was brought to my attention as well.
I have attached the website and also a video that explains it further.
Good Luck with everything!

Everyone says business reviews are great for SEO. How? Is there any websites i can go to view charts or studies on this topic?

Hi,
reviews have a few contributing factors:
1) all companies \ brand wish to "control" the top search results. we want the "top results" to show a good reliable successful company
2) people tend to trust word of mouth – reviews show the potential buyer why the should choose us.
3) if the product is new (to you) and you fear you are the first one to test the water; seeing other peoples comment assures you you are not the "guinea pig".

bottom line:
find me -> trust me -> hire me (or buy from me)

Is there a website like Angieslist.com where business can rate and review customers? Would save a lot of time and headache with customers we deal with that are not pleasent people or have a history of not paying bills on time or at all…

good question

This particular alarm company has treated us very badly, harassing us, billing us for time we did not have the service, they charge us late fees, finance fees, and our alarm still does not work, it in fact has never been activated because of faulty sensors throughout the house, that they want us to fix at our own expense. Anyways is it harsh to leave a negative comment?

No not in that case. Sounds right to me